Job details
Salary range: £20,000 – £35,000 base salary per annum
Social & Community Engagement Manager - Job Summary
Manage Scriveiner's entire social media presence and community engagement, including content creation, scheduling, influencer partnerships, ambassador recruitment, and community management.
Key Responsibilities
- Own and manage all social media platforms daily, including Instagram, TikTok, Pinterest, Facebook, and LinkedIn
- Plan, organize, and schedule content across social media channels
- Monitor and manage engagement such as comments, likes, and DMs
- Interact proactively with relevant accounts and communities to build visibility
- Support scheduling and management of founder brand content
- Develop original content ideas optimized for each platform
- Write captions, briefs, and social copy with an engaging brand voice
- Quality-check content before publication for accuracy and consistency
- Maintain content, asset, and file libraries
- Support content planning and calendar management across campaigns
- Stay current with social media trends and platform updates
- Prepare mood boards and campaign materials for creative planning
- Coordinate and provide admin support for campaigns and shoots
- Maintain content on PR and media platforms
- Collate coverage and partnership results for reporting
- Manage and grow Scriveiner Facebook community group
- Develop community initiatives and manage engagement across channels
- Identify and activate community advocates and superfans
- Research and recruit influencers, ambassadors, and partners
- Manage ongoing influencer and ambassador relationships
- Coordinate gifting program logistics and reporting
- Review and negotiate influencer proposals and agreements
- Track influencer performance and ROI
- Lead trend research, competitor analysis, and creative inspiration
- Monitor competitor social activity to identify opportunities
- Produce regular performance reporting and actionable insights
- Use data to guide content strategy and channel prioritization
Requirements
- Proven experience owning social media platforms and growing audiences
- Strong eye for design, content, and culture
- Passion for social media trends and content performance
- Hands-on experience managing and growing communities like Facebook Groups
- Experience managing influencer and ambassador relationships
- Strong creative instincts for on-brand and culturally relevant content
- Excellent written communication skills
- Ability to analyze and act on social media analytics
- Highly organized with ability to manage multiple projects
- Clear and warm communication style
- Familiarity with content creation and scheduling tools such as CapCut, Canva, Adobe
- Curious, proactive, and eager to learn
- AI literate and open to using emerging tools
Additional information about the company collected by GoodWord
About Scriveiner London
siteScriveiner is an award-winning British luxury brand specializing in writing instruments and premium accessories, founded in 2019. It is a high-growth, entrepreneurial company focused on delivering exceptional products and customer experiences globally.
What Our Employees Say
- Scriveiner is a growing brand in the luxury pen market, offering potential for professional growth in a niche industry. (scriveiner.com)
- The company emphasizes quality and exceptional customer service, which can provide employees with valuable experience and pride in their work. (scriveiner.com)
- Working for a premium British brand allows employees to be a part of an international business with exposure to global markets. (scriveiner.com)
Challenges You Might Face
- As a smaller company, there may be fewer advancement opportunities compared to larger corporations. (www.linkedin.com)
- Limited public information about employee benefits and company culture could make it difficult to assess work-life balance. (uk.indeed.com)
- Niche product focus may not suit everyone, especially if you seek broad industry experience. (scriveiner.com)