Job details
Social Media Community Manager - Job Summary
As a Social Media Community Manager, you will create engaging content, build meaningful community relationships, and represent Steer's voice across social media to increase brand loyalty and engagement.
Key Responsibilities
- Represent Steer’s voice across comments and direct messages with helpful responses
- Create and share original short-form video content across brand channels
- Highlight community stories and bring their perspectives to life through content
- Engage in meaningful conversations on social platforms and industry groups
- Collaborate with influencers and industry voices to expand reach
- Identify trends and contribute ideas to join relevant conversations
- Share community insights and feedback with marketing and product teams
- Track and report metrics like engagement, sentiment, and audience growth
Requirements
- Minimum of 5 years experience in social media, content, or community roles
- Thoughtful and creative content approach with willingness to experiment
- Video storytelling skills including shooting, editing, and publishing short-form videos
- Proficiency with tools such as Canva, InShot, and CapCut
- Strong understanding of platform-specific content tailoring
- Collaborative mindset with curiosity and empathy for the audience
- Comfortable with occasional travel for events and trade shows
- Ability to work independently and respond quickly to new ideas and campaigns
Additional information about the company collected by GoodWord
About Steer
Steer provides software tools designed for automotive repair shops, focusing on customer relationship management and marketing automation to help shops run profitably. The company recently acquired AutoOps to enhance scheduling capabilities.
What Our Employees Say
- Steer offers opportunities to work on impactful and innovative projects in transportation, infrastructure, and sustainability. (www.steergroup.com)
- The company provides a supportive international work environment with a focus on professional development and training. (www.steergroup.com)
- Employees highlight the flexibility and good work-life balance as a benefit of working at Steer. (www.glassdoor.com)
Challenges You Might Face
- Some employees mention that salaries can be lower than industry average for similar consultancy roles. (www.glassdoor.com)
- The pace of work and project deadlines can contribute to periods of high stress. (www.indeed.com)
- Career progression may feel slow or unclear for some positions within the organization. (www.glassdoor.com)