Job details
Social Media Community Manager - Job Summary
Manage and grow Heritage's online communities, drive social media growth and engagement, and analyze performance across organic and paid social channels.
Key Responsibilities
- Build, grow, and manage online communities across multiple social platforms.
- Engage with followers and foster positive conversation to deepen trust.
- Monitor sentiment and support reputation management with PR and leadership.
- Collaborate on social content strategy and maintain editorial calendar.
- Translate performance data into creative guidance and compelling stories.
- Own social media measurement and reporting with KPIs and dashboards.
- Partner on paid social campaigns for planning, execution, and optimization.
- Work cross-functionally with creative, editorial, brand, PR, marketing, and influencer teams.
- Provide data-backed recommendations to leadership and stakeholders.
Requirements
- 5–8 years of experience in social media, community management, growth marketing, analytics, or paid social.
- Proven experience managing and growing social communities at scale.
- Hands-on experience with paid social campaigns and performance optimization.
- Bachelor’s degree or equivalent experience.
- Experience with Meltwater, Klear or similar tools, native platform analytics, and Google Analytics.
- Strong skills with Excel/Google Sheets and reporting dashboards.
- Familiarity with attribution models and performance measurement frameworks.
- Highly analytical with strong communication and collaboration abilities.
- Culture-obsessed, platform-fluent, trend-aware, organized, and proactive.
Education
Bachelor’s degree or equivalent experience
Additional information about the company collected by GoodWord
About Heritage Capital Corporation
siteHeritage Auctions is the largest U.S.-founded auction house serving over 50 auction categories with offices worldwide.
What Our Employees Say
- Heritage Capital Corporation is recognized for its collaborative and supportive team environment, making it an attractive workplace for those who value a positive company culture. (www.indeed.com)
- The company offers opportunities for professional growth and development, including training and advancement within the organization. (www.linkedin.com)
- Heritage Capital Corporation has a stable reputation in the financial services industry, offering job security to its employees. (www.zoominfo.com)
Challenges You Might Face
- Some employees have reported a lack of work-life balance due to occasional extended working hours. (www.glassdoor.com)
- Compensation and benefits may not be as competitive as larger financial firms. (www.indeed.com)
- Limited locations can restrict opportunities for remote work or transfers to other branches. (www.hercap.com)