Job details
Community Marketing Manager - Job Summary
The Community Marketing Manager will build relationships between Kahala portfolio brands and their online communities, managing influencer initiatives, community engagement, and social listening efforts.
Key Responsibilities
- Manage daily community engagement across brand social channels, responding in established brand voices.
- Monitor social trends, conversations, and guest sentiment to identify engagement opportunities and escalate issues.
- Coordinate influencer initiatives, acting as liaison among brand teams, agencies, influencers, and creators.
- Identify and recommend influencers based on brand fit and campaign goals.
- Manage influencer campaign workflows including outreach, briefings, timelines, approvals, and deliverables.
- Maintain influencer databases, campaign calendars, budgets, contracts, and performance records.
- Track and analyze community and influencer performance, providing recaps and recommendations.
- Collaborate with Social Media, Brand Marketing, PR, Legal, Operations, and agencies to align content and responses with brand standards.
Requirements
- Bachelor’s degree in marketing, communications, public relations, or related field, or equivalent experience.
- 2-4 years of experience in community management, social media, influencer marketing, PR, or digital marketing.
- Effective written and verbal communication skills adaptable to multiple brand voices.
- Hands-on experience managing social communities and responding to audiences on major platforms.
- Strong project management, organization, prioritization, and follow-up skills.
- Ability to exercise sound judgment and escalate sensitive conversations appropriately.
- Experience coordinating influencer campaigns including outreach, briefs, approvals, and reporting.
- Working knowledge of social media analytics, social listening, influencer discovery, and campaign management tools.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Education
Bachelor’s degree in marketing, communications, public relations, or related field, or equivalent experience
Additional information about the company collected by GoodWord
About Kahala Management LLC
siteKahala Management LLC manages a portfolio of consumer brands, supporting brand growth and community engagement.
What Our Employees Say
- Diverse portfolio of recognizable brands provides opportunities for experience in multiple fast-casual restaurant concepts. (kahalamgmt.com)
- Company emphasizes a collaborative and innovative work environment. (kahalamgmt.com)
- Potential for career growth within a growing franchise-focused organization. (www.indeed.com)
Challenges You Might Face
- Some reviews mention limited advancement opportunities for certain roles. (www.glassdoor.com)
- Work-life balance can be challenging depending on the position. (www.indeed.com)
- Benefits may not be as competitive as those of larger corporations. (www.glassdoor.com)