Job details
Content and Community Manager - Job Summary
Responsible for leading organic content and community engagement strategy, developing brand voice, and building processes across platforms in a fast-paced, startup environment.
Key Responsibilities
- Create overarching social media strategy aligned with overall marketing strategy
- Own and execute organic content strategy across blog and social channels
- Develop and manage social media plans tied to product launches, events, and community building
- Write compelling thought leadership content with SEO best practices
- Craft social media posts for Linkedin, Instagram, and other channels
- Support and create video content for social channels
- Manage and grow online communities, responding to engagement
- Manage review sites and online comments, establishing processes as needed
- Partner with cross-functional teams to align storytelling with business goals
- Build scalable processes for content creation, community engagement, customer service inquiries, and performance tracking
- Manage cross-functional projects to ensure successful outcomes
- Measure and report on impact of organic and community initiatives, optimizing based on insights
- Represent brand voice clearly across all organic channels
Requirements
- 3+ years of experience in content, social media, or community management, ideally in a fast-growing startup
- Strong knowledge of on-site SEO applied to content strategy
- Proven ability to create high-quality, engaging written content (long-form, short-form, social)
- Experience working with designers and video creation
- Experience using Canva
- B2B experience
- Experience with Hubspot; Salesforce is a bonus
- Deep knowledge of social platforms and organic content success factors
- Comfortable planning social and content calendars around events, launches, and milestones
- Experience managing or contributing to cross-functional projects with multiple stakeholders
- Ability to thrive in ambiguity and build processes and strategy from scratch
- Strategic thinker with strong execution skills
- Passionate about social media, culture, and community
- Familiarity with analytics tools for tracking and improving content performance
- Comfortable reporting on KPIs
Additional information about the company collected by GoodWord
About UniUni Logistics
siteUniUni is a North American leader in last-mile logistics, delivering millions of parcels annually across Canada and expanding in the U.S., known for tech-driven innovation and crowdsourced delivery.
What Our Employees Say
- UniUni Logistics is a fast-growing company in the Canadian logistics sector, providing opportunities for advancement and career growth. (uniuni.com)
- Flexible work options for delivery drivers, including control over your schedule. (ca.indeed.com)
- Employees report friendly work environment and supportive teams. (ca.indeed.com)
Challenges You Might Face
- Pay structure may be based on deliveries completed and can be inconsistent, especially for new drivers. (ca.indeed.com)
- Reports of long work hours, particularly during peak season. (ca.indeed.com)
- Some employees have noted limited training and orientation for new staff. (ca.indeed.com)