Job details
Salary range: $20.00–$25.00/hour
Community Engagement Intern - Job Summary
Support the Mobile, AL transit network redesign through hands-on community engagement, event staffing, outreach, and rider education to ensure accessibility and understanding.
Key Responsibilities
- Staff community events, tabling, and pop-up outreach across Mobile, AL
- Execute travel training and rider education sessions including scheduling, delivering training, and follow-up
- Distribute flyers, rider guides, and toolkit materials at bus stops, on vehicles, and community locations
- Assist with stop-level signage updates and materials inventory tracking
- Support paratransit and accessibility education series with caregiver outreach and session logistics
- Maintain outreach trackers and send reminders to community partners
- Capture rider and community feedback and provide routine summaries with suggested solutions
- Support targeted post-launch outreach
- Coordinate with marketing, operations, and partnerships teams on event staffing and materials
Requirements
- Current student or recent graduate in communications, public policy, urban studies, social work, or related field, or equivalent community/volunteer leadership experience
- Reliable, organized, and comfortable representing a transit brand in public
- Strong written and verbal communication skills with attention to detail
- Self-starter who seeks clarity when priorities compete
- Genuine interest in equitable transit and serving diverse communities
- Valid driver’s license and reliable transportation for field work
Education
Current student or recent graduate in relevant fields or equivalent experience
Additional information about the company collected by GoodWord
About Via
siteVia creates modern public transportation systems by providing technology to transform traditional transit networks into efficient, data-driven digital networks, partnering with hundreds of agencies globally.
What Our Employees Say
- Opportunity to work on innovative transportation solutions that have a direct impact on city mobility and sustainability. (ridewithvia.com)
- Collaborative and inclusive company culture with a focus on professional growth. (www.glassdoor.com)
- Global impact, with teams working on projects in multiple countries, providing exposure to international markets. (ridewithvia.com)
Challenges You Might Face
- Fast-paced work environment can sometimes lead to long hours and high pressure. (www.glassdoor.com)
- Some reviews mention rapid organizational changes, which can create uncertainty among employees. (www.glassdoor.com)
- Compensation and benefits may not be as competitive compared to larger tech companies. (www.glassdoor.com)