Job details
Salary range: $25-35/hr
Social Media Community Manager - Job Summary
The Social Media Community Manager supports engagement across multiple social media platforms for a global consumer packaged goods company, focusing on community management, trend identification, and brand strategy insights.
Key Responsibilities
- Manage daily community engagement across multiple social media channels including posting, commenting, and social listening
- Respond professionally and brand-aligned to consumer interactions, following escalation procedures for sensitive matters
- Identify opportunities to strengthen audience engagement, brand affinity, and community growth
- Monitor emerging trends, cultural moments, consumer sentiment, and potential brand risks
- Maintain consistent brand voice and messaging across platforms
- Collaborate with Brand, Influencer Marketing, Content, and cross-functional teams to support campaigns
- Provide recommendations for content themes and messaging based on community feedback
- Analyze social conversations and consumer feedback for actionable insights
- Support brainstorming sessions with trend observations and community learnings
- Assist with reporting on engagement performance, sentiment trends, and community health
- Adhere to moderation guidelines and social media best practices
Requirements
- Pursuing or recently completed a bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field
- Minimum 2 years managing social media accounts in student organizations, internships, small business, or similar settings
- Strong written communication skills with attention to detail and audience engagement
- Interest in social media marketing, brand storytelling, digital trends, and online communities
- Familiarity with Instagram, TikTok, Facebook, X, Pinterest, and LinkedIn
- Professional communication skills and sound judgment in public interactions
- Strong organizational and time management skills to manage multiple priorities
- Eagerness to learn and thrive in fast-paced environments
- Proficiency with Microsoft Office Suite and standard business applications
Education
Currently pursuing or recently completed bachelor's degree in Marketing, Communications, Journalism, Public Relations, or related field
Additional information about the company collected by GoodWord
About Dahl Consulting
siteDahl Consulting is a flexible and consistent partner known for building long-term relationships with clients through respect, integrity, and high energy.
What Our Employees Say
- Dahl Consulting offers a variety of employment options including contract, contract-to-hire, and direct hire, giving employees flexibility in their career paths. (www.dahlconsulting.com)
- The company emphasizes personalized support for its job seekers, offering dedicated career advocates and resources to assist throughout the hiring process. (www.dahlconsulting.com)
- Dahl Consulting is recognized as a top workplace with positive employee feedback on its supportive culture and work-life balance. (www.glassdoor.com)
Challenges You Might Face
- As a staffing agency, roles may be contract-based or temporary, which could result in less long-term job security for some positions. (www.indeed.com)
- The variety of companies and assignments may result in inconsistent benefits and workplace experiences, depending on the client company. (www.glassdoor.com)
- Some employees have reported limited upward mobility within Dahl Consulting itself, since many placements are directly with client organizations. (www.indeed.com)