Job details
Community Manager - Job Summary
Responsible for building and energizing the Midnight Foundation community by driving engagement, awareness, and loyalty across social channels and real-world events to support the protocol's long-term growth.
Key Responsibilities
- Drive awareness, excitement, and loyalty among token holders and community members worldwide.
- Grow and energize the retail community across Discord, Telegram, X, and other social channels.
- Plan and run engaging activations such as AMAs, community calls, quizzes, contests, challenges, and reward programs.
- Spotlight and reward super-fans with recognition, swag, roles, or ambassador opportunities.
- Create viral content including memes, threads, guides, and stories tailored for everyday users.
- Monitor community sentiment and feedback and inform leadership of mood and concerns.
- Support announcements and launches with clear, engaging messaging.
- Inform and support the design of token-holder engagement campaigns (airdrops, staking gamification, loyalty programs).
- Establish real-world community touchpoints through meetups, watch parties, and grassroots activations.
Requirements
- 2–4 years experience in community management, marketing, or social media, preferably with crypto, fintech, or consumer app brands.
- Strong understanding of crypto retail culture including memes, incentives, token holder dynamics, and grassroots energy.
- Excellent written and verbal communication skills in English; additional languages like Mandarin, Spanish, or Japanese are a plus.
- Skilled in building hype while keeping messaging accurate and compliant.
- Comfortable moderating active online communities and resolving conflicts diplomatically.
Additional information about the company collected by GoodWord
About IO Global
siteThe Midnight Foundation stewards the Midnight protocol, a blockchain platform focused on protecting personal and commercial data and enabling decentralized innovation through advanced cryptographic technologies.
What Our Employees Say
- IO Global is a fully remote company, offering flexible work arrangements and the opportunity to work from anywhere in the world. (iohk.io)
- The company is at the forefront of blockchain research and development, providing the chance to work on innovative projects like Cardano. (iohk.io)
- IO Global values diversity and inclusivity, fostering a multicultural environment with colleagues from over 50 countries. (cardanofoundation.org)
Challenges You Might Face
- Some employees cite a lack of clear direction and changing priorities which can affect focus and morale. (www.glassdoor.com)
- As a fully remote company, some team members report challenges with communication and building strong team cohesion. (www.glassdoor.com)
- Fast-paced work environment can lead to occasional work-life balance challenges, particularly during critical project phases. (iohk.io)