Key Responsibilities

• Provide quality customer service to community members, guests, and prospective customers.
• Create community engagements and member-to-member introductions.
• Onboard new members through office preparation, tours, orientation, and technology setup.
• Communicate community news, events, and updates to members.
• Manage conference room bookings and resolve member complaints empathetically.
• Manage community expenses within established budgets.
• Develop and implement creative, social, and fun events to enhance member engagement.
• Support and execute member events and programming.
• Maintain a vibrant community culture by celebrating member milestones.
• Encourage members to utilize Workbox resources and partnerships.
• Manage all site operations and uphold facility standards and audits.
• Maintain cleanliness and order of community spaces.
• Manage mail, deliveries, and branded materials inventory.
• Maintain relationships with vendors, property managers, and landlords.
• Be prepared to implement emergency and fire plans.