Job details
Community Manager - Job Summary
Lead and mentor a dedicated group of TikTok Shop creators through mindset coaching, accountability, and performance guidance to improve content quality and execution of strategies.
Key Responsibilities
- Mentor and manage a dedicated pod of TikTok Shop creators
- Build strong, trust-based relationships with creators through daily communication
- Provide mindset coaching, encouragement, and firm accountability
- Proactively call creators to ensure consistency with filming and posting
- Maintain high community energy through motivation, reminders, and celebration of wins
- Serve as a visible leader within the creator community
- Review creator content and provide high-level performance feedback on hooks, story flow, on-camera presence, messaging clarity
- Coach creators on improving results using established TikTok Shop strategies
- Track creator consistency, momentum, and performance trends
- Report insights, challenges, and creator progress to leadership
- Collaborate with internal coaches and operations to uphold community standards
Requirements
- Excellent spoken and written English
- Proven experience generating results on TikTok (views, sales, GMV, or growth metrics)
- Strong coaching or mentorship presence
- High energy, positive, and motivating communication style
- Comfortable with frequent calls, direct feedback, and hands-on leadership
- Ability to hold creators accountable with warmth, clarity, and authority
- Organized, reliable, and consistent
- Growth-minded and excited to work in a high-performance coaching culture
Additional information about the company collected by GoodWord
About Activate Talent
siteWhat Our Employees Say
- Activate Talent offers remote-first work policies, providing employees with significant flexibility in their work arrangements. (www.activatetalent.com)
- The company emphasizes continuous learning and professional development, giving employees strong opportunities for growth. (www.activatetalent.com)
- Activate Talent fosters a collaborative and supportive team culture, which is highlighted as a core company value. (www.activatetalent.com)
Challenges You Might Face
- As a growing company, Activate Talent may have fewer established processes, which could result in operational ambiguity for new hires. (www.glassdoor.com)
- The fast-paced environment at Activate Talent is not suited for individuals who prefer more predictability or a slower pace. (www.glassdoor.com)
- Limited information is available about health and wellness benefits, potentially making benefits less competitive than at larger firms. (www.activatetalent.com)