Job details
Salary range: £32,000-40,000
Community Manager - Job Summary
Lead and manage workspace operations, deliver excellent member experiences, and build a strong community in a dynamic, hands-on leadership role.
Key Responsibilities
- Oversee daily site operations, resolve issues, and maintain safety and security compliance
- Lead and support Community Associates, delegate tasks, and motivate the team
- Build and maintain strong member relationships as the main contact
- Support initiatives and events to foster a welcoming community atmosphere
- Ensure the site is showroom ready with high attention to detail
- Implement processes to meet KPI targets and align team performance with company goals
- Continuously improve space and services based on member feedback
Requirements
- Charismatic, positive, and approachable with strong relationship-building skills
- Resilient, calm under pressure, proactive, and solutions-focused
- Service-minded with a passion for delivering great experiences
- Hardworking and leads by example, willing to get involved
- Detail-oriented with an eye for maintaining high standards
- Confident leader able to guide and motivate the team
Additional information about the company collected by GoodWord
About Runway East
siteRunway East creates flexible workspaces across several UK cities, focusing on a positive impact on people and the planet as a certified B Corp.
What Our Employees Say
- Offers a fun and vibrant workplace culture with regular social events and perks. (runwayea.st)
- Supports career development and growth opportunities for employees. (runwayea.st)
- Employees enjoy flexible working policies, including hybrid options. (www.glassdoor.co.uk)
Challenges You Might Face
- Pace can be fast and expectations high, which may not suit everyone. (www.glassdoor.co.uk)
- As a growing company, processes and roles can evolve quickly, sometimes causing ambiguity. (www.glassdoor.co.uk)
- Limited international presence, mainly focused in the UK. (runwayea.st)