Job details
Community Growth Manager - Job Summary
This role is responsible for building, organizing, and energizing online communities for founders, operators, and businesses. The position focuses on driving engagement, supporting community operations, and creating business value through active member participation.
Key Responsibilities
- Manage and moderate active B2B and B2C communities of founders, operators, and entrepreneurs
- Foster meaningful discussions that help members solve problems, share wins, and move forward in their businesses
- Turn passive members into active contributors by encouraging participation and accountability
- Create engagement systems that keep the community active, valuable, and supportive
- Maintain structure across community channels, threads, and content
- Moderate conversations and ensure members receive timely responses and support
- Support the rollout of new community initiatives, programs, and engagement formats
- Coordinate and support live calls, workshops, and community sessions when required
- Track engagement metrics and community growth
- Identify patterns across member behavior, questions, and challenges
- Share insights with internal teams to improve customer experience and program outcomes
- Work closely with Customer Success, Operations, and Leadership
- Escalate common issues or requests that require product, support, or operational input
- Help identify opportunities where community insights can improve internal systems and services
Requirements
- Proven work experience managing communities within the high-ticket coaching, consulting, or information product space
- Experience supporting premium coaching programs, masterminds, memberships, or similar high-ticket communities
- Demonstrated ability to drive community engagement that contributes to member retention, customer success, and upsell opportunities
- Experience working with founders, coaches, or entrepreneurs in high-growth digital businesses is highly preferred
- 3–5+ years experience managing online communities in tech, SaaS, AI, or startup ecosystems
- Experience moderating and managing communities on Slack, Discord, Skool, or other modern community platforms
- Strong understanding of business growth, digital products, and service-based businesses
- Exposure to both low-ticket digital products and high-ticket service offers
- Experience working in environments where communities support customer growth, acquisition, or business development
- Familiarity with software products, SaaS ecosystems, or AI-driven businesses
- Understanding of the broader software and online business landscape
- Excellent communication and moderation skills
- Highly organized and able to manage multiple discussions and initiatives simultaneously
- Comfortable operating in a fast-moving startup environment
- Strong sense of ownership and accountability
- Experience with tools such as Slack, Discord, Skool, Zoom, Notion, and other modern community and collaboration platforms
Additional information about the company collected by GoodWord
About AI Acquisition
siteAI Acquisition is building a global ecosystem around high-growth digital businesses, software products, and AI-powered services. It is a fast-growing, remote-first company focused on helping members achieve business growth and success.
What Our Employees Say
- I’m unable to reliably identify a specific company named “AI Acquisition” or verified information about working there. (n)
- Because I cannot confirm the company’s identity, I also cannot verify any potential benefits such as culture, compensation, or mission from authoritative sources. (n)
- Without a clearly identifiable corporate web presence, it’s likely a very small, new, or stealth organization, which can sometimes mean close-knit teams and high ownership if it exists and you’re comfortable with ambiguity. (n)
Challenges You Might Face
- There is no clearly verifiable official website or careers page for a company called “AI Acquisition,” so its legitimacy, size, and operations cannot be confirmed. (n)
- No third‑party employment reviews (e.g., Glassdoor, Indeed, LinkedIn company profile) could be confidently matched to “AI Acquisition,” making it hard to assess work culture and employee satisfaction. (n)
- Because the company’s identity and corporate structure cannot be confirmed, standard due‑diligence information like funding, leadership, and long‑term stability is unavailable. (n)