Job details
Salary range: $50,000–$80,000 per year
Social Media & Community Manager - Job Summary
Lead Nagish's social media presence and community engagement, driving influencer strategy and advocacy to grow the brand within the accessibility and Deaf communities.
Key Responsibilities
- Own strategy, execution, and performance monitoring of social media channels including X, LinkedIn, Instagram, Meta, TikTok.
- Create and implement content calendars with high-impact, platform-specific content in spoken and ASL formats.
- Collaborate on scripting and developing short-form content that captures attention and drives conversation.
- Monitor and apply emerging social trends, memes, and best practices to maintain relevance.
- Provide structured feedback on content to ensure consistent brand voice and performance.
- Drive consistent growth in followers and engagement through tailored strategies and campaigns.
- Develop and execute community engagement strategies increasing visibility in accessibility, IP CTS, and IP Relay sectors.
- Engage with advocacy groups, community leaders, users, and stakeholders in digital and real-world settings.
- Represent Nagish at conferences, panels, and networking events related to Deaf and hard-of-hearing communities.
- Monitor discussions, sentiments, and trends within the accessibility space.
- Design and execute community growth strategies to expand presence within the Deaf, hard-of-hearing, and broader accessibility communities.
- Identify, source, and collaborate with influencers in targeted communities to boost awareness and conversions.
- Manage influencer campaign execution including outreach, negotiation, content briefing, approval, and performance tracking.
- Maintain authentic relationships with influencer partners aligned with company values.
- Stay informed about influencer marketing, accessibility, and assistive technology developments.
Requirements
- 5+ years experience in social media, influencer marketing, community management, or advocacy, preferably in accessibility, tech, or telecom.
- Proven ability to build, manage, and grow online communities and advocacy networks.
- Strong copywriting, storytelling, and scriptwriting skills tailored to social media.
- Passion for inclusivity, accessibility, and empowering marginalized communities.
- Strong project management skills managing multiple campaigns and partners.
- Confident public speaker or on-camera presence, with or without interpretation.
- Familiarity with analytics platforms and applying insights to optimize performance.
- Experience with influencer discovery tools and managing digital partnerships is a plus.
- Video editing or visual storytelling background is a bonus.
- Ability to work Eastern Time Zone hours due to team collaboration.
Additional information about the company collected by GoodWord
About Nagish
Nagish provides communication solutions designed to connect a profoundly underserved community that includes Deaf, hard-of-hearing, and late-deafened individuals to essential products and services.
What Our Employees Say
- Nagish is a mission-driven startup focused on accessibility, aiming to make communication easier for the deaf and hard-of-hearing community. (www.nagish.com)
- Employees at Nagish can make a direct social impact by working on technology that helps people connect with others and participate more fully in society. (www.nagish.com)
- Being a startup, Nagish offers opportunities for professional growth, innovation, and having meaningful ownership over projects. (www.nagish.com)
Challenges You Might Face
- Working at a startup like Nagish may come with less job stability and potential for longer or irregular work hours compared to larger corporations. (www.themuse.com)
- Nagish is a relatively small company, which may mean limited resources and benefits compared to more established tech firms. (www.nagish.com)
- As a company focused on a niche accessibility product, career advancement options may be narrower if you wish to transition out of accessibility tech. (www.glassdoor.com)