Job details
Community Manager - Job Summary
Manage day-to-day operations and team to deliver exceptional member experiences, drive community engagement, manage finances, and support sales and events in a flexible workspace environment.
Key Responsibilities
- Manage finance tasks including petty cash, invoicing, payments, and reporting.
- Train community team on administrative, financial, and operational tasks.
- Maintain inventory and budget control.
- Develop relationships with members to exceed their expectations and improve experience.
- Drive community initiatives such as events, member introductions, and social media engagement.
- Ensure cleanliness and upkeep of workspace to high standards.
- Coordinate maintenance and improvements within budget.
- Oversee daily operations including front desk, event planning, and social media marketing.
- Collaborate with sales team to maintain 100% occupancy and high member retention.
- Lead sales efforts including following up on leads, conducting tours, and closing deals.
- Maintain landlord relationships.
- Ensure high-quality event execution and manage content creation for events and social media.
- Set goals and provide training, coaching, and mentorship to the team.
- Participate in hiring and performance reviews.
- Work closely with People Team for team training tracking and development.
Requirements
- 3-5 years experience in customer-facing leadership roles, ideally in sales and events.
- Strong verbal and written communication skills.
- Highly organized with multitasking ability.
- Solution-oriented and thrives under pressure.
- University degree is an advantage.
- Proficient in basic computer skills.
- Good business acumen.
- Experience in coworking, real estate, or startup environments is advantageous.
- Fluent in English.
Education
University degree is an advantage
Additional information about the company collected by GoodWord
About The Flexi Group
siteThe Flexi Group is a collection of flexible workspace brands across Asia Pacific and Australia, including The Hive, Common Ground, and The Cluster, focused on creating unique member experiences and fostering community connections.
What Our Employees Say
- Offers a dynamic and collaborative work environment with a focus on community and innovation. (theflexigroup.com)
- Provides numerous opportunities for professional growth and development within the flexible workspace industry. (theflexigroup.com)
- Operates across multiple countries in Asia-Pacific, allowing for exposure to international business and diverse cultures. (theflexigroup.com)
Challenges You Might Face
- As a rapidly growing company, employees may face fast-paced changes and shifting priorities. (www.glassdoor.com)
- Some roles may require flexibility in work hours or adapting to multiple time zones, which can be a challenge for work-life balance. (theflexigroup.com)
- With expansion and acquisitions, organizational structures and processes can sometimes lack clarity. (www.glassdoor.com)