Job details
Salary range: $130,000–$160,000 + Bonus + Equity
Social Media and Community Manager - Job Summary
The role involves defining and scaling the company’s digital voice across social and community platforms, engaging technical audiences, and building a global AI cloud and infrastructure community.
Key Responsibilities
- Lead global presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit and emerging platforms
- Develop and manage an editorial calendar aligned with product launches, events and investor milestones
- Create technically credible, visually engaging content tailored to enterprise and AI-savvy audiences
- Collaborate cross-functionally to ensure consistency and impact
- Build and nurture a thriving technical community across Discord and Reddit
- Launch engagement programs such as AMAs, office hours and community spotlights
- Moderate conversations to ensure productive, inclusive dialogue
- Identify and empower early adopters and advocates
- Define and maintain a consistent, authoritative digital voice
- Translate technical roadmap updates into commercially relevant narratives
- Strengthen positioning as a leader in AI infrastructure
- Track analytics, engagement metrics and community sentiment
- Surface insights to Product, Marketing, Commercial and Investor Relations teams
- Provide real-time user feedback to inform positioning and experience
- Amplify launches, campaigns and key event moments
- Engage in timely AI and infrastructure conversations
- Support executive and company-level thought leadership initiatives
Requirements
- Deep experience in developer community, technical marketing or social media roles (cloud, AI, or infrastructure preferred)
- Proven ability to grow and engage technical/developer audiences
- Exceptional writing skills and ability to simplify complex technical concepts
- Deep familiarity with X, LinkedIn, YouTube, Discord, Reddit, and analytics tools
- Data-driven, experimental mindset
- Comfortable in a fast-paced, high-growth environment
Additional information about the company collected by GoodWord
About The Onset
siteA leading AI cloud service provider delivering large-scale GPU clusters for AI training and inference, operating infrastructure powered by 100% renewable energy across the US and Canada.
What Our Employees Say
- Collaborative, supportive culture with a strong focus on professional growth. (www.theonset.com.au)
- Work with leading tech innovators and fast-paced startups, offering exposure to exciting projects. (www.theonset.com.au)
- Opportunities for career progression and upskilling through training and mentoring programs. (www.theonset.com.au)
Challenges You Might Face
- Target-driven environment can result in high pressure to meet recruitment quotas. (www.seek.com.au)
- Fast-paced nature may lead to long working hours during peak periods. (www.glassdoor.com.au)
- Potentially steep learning curve for those new to tech recruitment or agency settings. (www.glassdoor.com.au)