Job details
Salary range: £32,000-40,000
Community Manager - Job Summary
Lead operations and community engagement in serviced office spaces to ensure exceptional member experiences and smooth site management.
Key Responsibilities
- Oversee daily site operations, ensure safety and compliance.
- Lead and support Community Associate(s), delegate tasks effectively.
- Build and maintain strong relationships with members as main contact.
- Support initiatives and events to foster a welcoming community atmosphere.
- Maintain high standards and keep site showroom ready.
- Implement processes to meet KPI targets and align with company goals.
- Continuously improve space and services based on member feedback.
Requirements
- Charismatic, positive, and approachable with strong relationship skills.
- Resilient and solutions-focused under pressure.
- Service-minded with a passion for delivering great experiences.
- Hardworking and leads by example.
- Detail-oriented to maintain high standards.
- Confident leader able to motivate and guide a team.
About Runway East
siteRunway East creates flexible workspaces across several UK cities, focusing on a positive impact on people and the planet as a certified B Corp.
What Our Employees Say
- Offers a fun and vibrant workplace culture with regular social events and perks. (runwayea.st)
- Supports career development and growth opportunities for employees. (runwayea.st)
- Employees enjoy flexible working policies, including hybrid options. (www.glassdoor.co.uk)
Challenges You Might Face
- Pace can be fast and expectations high, which may not suit everyone. (www.glassdoor.co.uk)
- As a growing company, processes and roles can evolve quickly, sometimes causing ambiguity. (www.glassdoor.co.uk)
- Limited international presence, mainly focused in the UK. (runwayea.st)