Job details
Salary range: $35 - $50 per hour
Community Manager - Job Summary
The Community Manager will build and engage active communities for entertainment and gaming clients, managing multiple platforms and ensuring members feel connected and rewarded.
Key Responsibilities
- Lead community engagement planning and execution across platforms for entertainment and gaming clients.
- Develop voice, tone, and moderation standards for each community.
- Build positive, inclusive community spaces and manage onboarding flows.
- Enforce community guidelines and handle sensitive situations empathetically.
- Draft and publish community updates, event announcements, and campaign messaging.
- Support content strategy across Discord, Reddit, TikTok, Instagram, Roblox, and others.
- Monitor community sentiment and provide weekly reporting on community health and campaign performance.
- Coordinate campaign activations including live events and giveaways.
- Manage prize distribution and winner communications.
- Collaborate with creative, development, and strategy teams to align messaging with client objectives.
- Build and maintain relationships with community members, moderators, and brand advocates.
Requirements
- 2+ years experience in community management, social media management, or player engagement.
- Experience managing online communities across multiple platforms like Discord and Reddit.
- Strong understanding of Discord server structure, moderation tools, role systems, and bots.
- Knowledge of gaming communities and player behavior across platforms like Roblox and Fortnite.
- Exceptional written communication skills adaptable to different voices and audiences.
- Strong verbal communication skills and comfort presenting in team and community settings.
- Ability to monitor community sentiment and translate feedback into actionable insights.
- Ability to manage multiple client communities and campaign timelines simultaneously.
- Comfortable working flexible hours including evenings and weekends.
Additional information about the company collected by GoodWord
About Sawhorse Productions
Sawhorse Productions is a Los Angeles based, award-winning full-service creative studio producing branded content, viral social moments, and interactive experiences for leading brands and studios.
What Our Employees Say
- Sawhorse Productions works on innovative, cutting-edge digital content, offering employees the chance to work on high-profile projects. (sawhorse.la)
- The company collaborates with top global brands and celebrities, which can expand your professional network and experience. (sawhorse.la)
- Sawhorse Productions fosters a creative and dynamic work culture that encourages fresh ideas and personal growth. (www.linkedin.com)
Challenges You Might Face
- Fast-paced environment with demanding deadlines may lead to work-life balance challenges. (www.glassdoor.com)
- As a boutique studio, there may be limited advancement opportunities compared to larger production companies. (www.zippia.com)
- Project-based nature of work can sometimes result in periods of job insecurity or inconsistency in workload. (www.glassdoor.com)