Job details
Community Manager - Job Summary
The Community Manager will develop and grow gaming communities for multiple game releases, working alongside the Community Team to deliver meaningful campaigns and manage social strategies.
Key Responsibilities
- Serve as the main point of contact for community and social engagement for assigned game titles
- Create and execute community and social strategies with leadership
- Collect, evaluate and share community feedback to improve engagement and retention
- Coordinate community-led projects with internal teams and external partners
- Develop and maintain engaging social media content calendars
- Organize and host livestreams aligned with campaign plans
- Maintain consistent engagement across Team17 and game title channels
- Grow communities on platforms such as TikTok, X, Instagram, Discord, and Reddit
- Coordinate with external resources like Discord moderators to ensure quality engagement
Requirements
- Proven experience as a Community Manager with a history of successful strategy delivery
- Knowledge of content creation and social calendar management across TikTok, X, Instagram, Facebook, and YouTube
- Calm and professional communication style with ability to communicate confidently at all levels
- Excellent communication skills for building collaborative stakeholder relationships
- Solution-focused mindset with creativity in optimizing content for diverse platforms and audiences
- Experience with gamer-centric platforms such as Steam, Discord, and Reddit
- Ability to monitor trends and leverage emerging channels
- Strong task prioritization and issue resolution skills
- Working knowledge of Adobe products for image and video editing
- Experience in livestreaming
About Team17 Digital
siteTeam17 Digital is a leading independent video games label and creative partner known for delivering pioneering indie games across multiple platforms with a portfolio of over 100 premium titles.
What Our Employees Say
- Opportunities to work on a diverse portfolio of award-winning games, including both indie hits and established franchises. (www.team17.com)
- Team17 offers a range of staff benefits such as private medical cover, a health cash plan, and flexible working arrangements. (www.team17.com)
- Strong emphasis on personal and professional development, with programs for learning and progression within the company. (www.team17.com)
Challenges You Might Face
- Reports from former staff mention a fast-paced environment that can result in periods of high workload and overtime. (www.glassdoor.co.uk)
- Concerns have been raised about upper management communication and transparency during times of company growth. (www.gamesindustry.biz)
- Some employees feel that salary progression does not always match industry standards or the level of responsibility given. (www.glassdoor.co.uk)