Job details
Salary range: $75k starting salary
Community Engagement Manager - Job Summary
Responsible for owning and executing community engagement strategies across platforms like Reddit, Quora, legal forums, and Wikipedia to drive measurable case acquisition and enhance online authority.
Key Responsibilities
- Lead engagement strategy across Reddit, Quora, Avvo, Justia, and other legal directories.
- Build each client's community identity with authoritative and valuable insights.
- Manage full engagement cycle including research, participation, writing, publishing, and analysis.
- Develop consistent participation balancing evergreen value with timely legal conversations.
- Partner with SEO and Content teams to amplify broader search strategies.
- Work with Account Managers to align community efforts with client goals and case acquisition targets.
- Produce trust-building contributions such as thoughtful answers, helpful insights, and substantive legal guidance.
- Write Wikipedia pages meeting notability and editorial standards.
- Craft Reddit responses to build karma and credibility without promotion.
- Answer Quora questions, link strategically to client content, engage in Spaces, and explore Quora Ads.
- Test, optimize, and scale participation with clear performance expectations.
- Establish KPIs tied to referral traffic, case inquiries, AI mentions, and reputation metrics.
- Report performance regularly with data-driven insights.
- Build process documentation to maintain consistency across clients.
- Monitor performance analytics weekly using GA4 and platform metrics.
- Track community activities' impact on case inquiries and adjust approaches accordingly.
- Experiment with new platforms and participation formats, providing insights to the team.
- Help define KPIs for community engagement success.
Requirements
- 4+ years of community management or reputation work experience, preferably in professional services or agency environments.
- Proven success in building credibility on Reddit and Quora with an understanding of platform culture.
- Strong writing ability adaptable to platform and audience.
- Experience creating Wikipedia pages with knowledge of notability guidelines and editorial processes.
- Ability to manage multiple client accounts and navigate different community standards.
- Comfort with creative autonomy in strategizing, executing, and evaluating work.
- Experience with law, community dynamics, and online reputation.
- Background in translating complex topics for general audiences.
Additional information about the company collected by GoodWord
About Rankings.io
siteRankings.io is an award-winning, fast-scaling agency and an eight-year Inc. 5000 honoree focused on helping elite personal injury law firms dominate search.
What Our Employees Say
- Rankings.io offers 100% remote work, allowing you to work from anywhere. (jobs.rankings.io)
- The company emphasizes a positive work culture and strong team values. (www.rankings.io)
- Rankings.io specializes in SEO for law firms, providing the opportunity to work in a niche and growing industry. (www.rankings.io)
Challenges You Might Face
- As a specialized agency focused on law firm SEO, opportunities for broader marketing work may be limited. (www.rankings.io)
- Fast-paced environment may not suit everyone and could lead to high expectations or pressure. (www.glassdoor.com)
- Limited physical interaction with coworkers due to a fully remote setup. (jobs.rankings.io)