Job details

Job details Community Engagement Manager at Rankings.io St. Louis, MO United States
Community Engagement Manager
Rankings.io
St. Louis, MO United States
5 days ago
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Salary range: $75k starting salary

Community Engagement Manager - Job Summary

Responsible for owning and executing community engagement strategies across platforms like Reddit, Quora, legal forums, and Wikipedia to drive measurable case acquisition and enhance online authority.

Key Responsibilities

  • Lead engagement strategy across Reddit, Quora, Avvo, Justia, and other legal directories.
  • Build each client's community identity with authoritative and valuable insights.
  • Manage full engagement cycle including research, participation, writing, publishing, and analysis.
  • Develop consistent participation balancing evergreen value with timely legal conversations.
  • Partner with SEO and Content teams to amplify broader search strategies.
  • Work with Account Managers to align community efforts with client goals and case acquisition targets.
  • Produce trust-building contributions such as thoughtful answers, helpful insights, and substantive legal guidance.
  • Write Wikipedia pages meeting notability and editorial standards.
  • Craft Reddit responses to build karma and credibility without promotion.
  • Answer Quora questions, link strategically to client content, engage in Spaces, and explore Quora Ads.
  • Test, optimize, and scale participation with clear performance expectations.
  • Establish KPIs tied to referral traffic, case inquiries, AI mentions, and reputation metrics.
  • Report performance regularly with data-driven insights.
  • Build process documentation to maintain consistency across clients.
  • Monitor performance analytics weekly using GA4 and platform metrics.
  • Track community activities' impact on case inquiries and adjust approaches accordingly.
  • Experiment with new platforms and participation formats, providing insights to the team.
  • Help define KPIs for community engagement success.

Requirements

  • 4+ years of community management or reputation work experience, preferably in professional services or agency environments.
  • Proven success in building credibility on Reddit and Quora with an understanding of platform culture.
  • Strong writing ability adaptable to platform and audience.
  • Experience creating Wikipedia pages with knowledge of notability guidelines and editorial processes.
  • Ability to manage multiple client accounts and navigate different community standards.
  • Comfort with creative autonomy in strategizing, executing, and evaluating work.
  • Experience with law, community dynamics, and online reputation.
  • Background in translating complex topics for general audiences.

Additional information about the company collected by GoodWord

About Rankings.io

site

Rankings.io is an award-winning, fast-scaling agency and an eight-year Inc. 5000 honoree focused on helping elite personal injury law firms dominate search.

What Our Employees Say

  • Rankings.io offers 100% remote work, allowing you to work from anywhere. (jobs.rankings.io)
  • The company emphasizes a positive work culture and strong team values. (www.rankings.io)
  • Rankings.io specializes in SEO for law firms, providing the opportunity to work in a niche and growing industry. (www.rankings.io)

Challenges You Might Face

  • As a specialized agency focused on law firm SEO, opportunities for broader marketing work may be limited. (www.rankings.io)
  • Fast-paced environment may not suit everyone and could lead to high expectations or pressure. (www.glassdoor.com)
  • Limited physical interaction with coworkers due to a fully remote setup. (jobs.rankings.io)

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