Job details
Community Manager - Job Summary
Manage out-of-hours community engagement specifically supporting a partnership with Formula 1, delivering timely and informed social media moderation and interaction during race weekends.
Key Responsibilities
- Engage with partners and broader community by responding to comments and reposting partner content.
- Maintain high community presence during key Formula 1 weekends.
- Provide event-based weekend social support of approximately 3 hours per day, possibly two sessions on race weekends.
- Watch or follow Formula 1 live or highlights to ensure relevant community engagement.
- Conduct occasional pre-event partner engagement and posting as needed.
- Focus on engagement primarily on Instagram and X (formerly Twitter).
- Follow a defined escalation protocol for handling sensitive or high-risk responses.
- Plan scheduling and roster based on advance notice for Formula 1 events.
- Adapt to international time zones for some race events.
Requirements
- Minimum 2 years experience managing social communities for digital culture-driven brands.
- Agency-side experience in fast-paced, social-first environments.
- Strong fluency and speed in social media publishing, especially Instagram and X.
- Ability to engage authentically with community using appropriate tone and brand personality.
- Contextual awareness of races to shape timely and relevant responses.
- Skill in identifying engaging content formats to capture audience attention.
- Comfortable working independently with team collaboration during weekend events.
- Knowledge of sports marketing, sponsorships, or brand-partner ecosystems is a plus.
- Interest or enthusiasm for Formula 1 is preferred but not required.
- Experience in sports or live event environments preferred.
About 1000heads
site1000heads is a social transformation company that helps global brands adapt to rapid changes in media, technology, and culture by delivering social-first data, insights, strategic consultancy, and creative services worldwide.
What Our Employees Say
- Collaborative and creative work environment that encourages innovation. (www.1000heads.com)
- Opportunities to work with global brands and gain valuable industry experience. (www.1000heads.com)
- Commitment to diversity and inclusion through various initiatives. (www.1000heads.com)
Challenges You Might Face
- Fast-paced agency environment can lead to high stress and long hours. (www.glassdoor.com)
- Promotion and career progression may not be as structured as in larger organizations. (www.glassdoor.com)
- Some reviews mention a lack of formal training and onboarding processes. (www.glassdoor.com)