Job details
Assistant Community Manager - Job Summary
The Assistant Community Manager supports the Community Manager and leadership to ensure smooth daily operations, delivering exceptional member experiences through community events, partnerships and sales activities.
Key Responsibilities
- Handle basic finance tasks including petty cash, invoicing and payments
- Manage inventory of admin and pantry supplies and order timely
- Assist in billing completion and aged receivables follow-up to minimize late payments
- Develop relationships with members and proactively understand their needs
- Resolve member-related issues to foster community collaboration
- Ensure personalized, high-quality member experiences
- Assist with onboarding and offboarding members
- Maintain cleanliness and upkeep of the workspace
- Collaborate with New Projects team on maintenance and space improvements
- Respond immediately to quality control checks and solve issues
- Actively seek and follow up on sales leads and close deals to meet targets
- Conduct high-quality member tours and mentor junior staff
- Create and execute community-related events
- Drive collaborations and partnerships across industries
- Liaise with Art Department on event collateral production
- Manage social media content and capture imagery for promotion
- Support juniors in updating event calendars and notice boards
- Attend and support internal company events
- Assist in onboarding and training new team members
- Pursue personal growth for self and team development
Requirements
- Two years experience in a customer-facing role, preferably in sales and events
- Personable with strong verbal and written communication skills
- Exceptionally organized with multitasking ability
- Thrives under pressure and solution-oriented
- University degree is an advantage
- Proficient in basic computer skills
- Good business acumen
- Prior experience in coworking, real estate, or startup environments is a plus
- Fluent in English; Chinese language skills are a plus
Education
University degree is an advantage
Additional information about the company collected by GoodWord
About The Flexi Group
siteThe Flexi Group is a collection of flexible workspace brands across Asia Pacific and Australia, including The Hive, Common Ground, and The Cluster, focused on creating unique member experiences and fostering community connections.
What Our Employees Say
- Offers a dynamic and collaborative work environment with a focus on community and innovation. (theflexigroup.com)
- Provides numerous opportunities for professional growth and development within the flexible workspace industry. (theflexigroup.com)
- Operates across multiple countries in Asia-Pacific, allowing for exposure to international business and diverse cultures. (theflexigroup.com)
Challenges You Might Face
- As a rapidly growing company, employees may face fast-paced changes and shifting priorities. (www.glassdoor.com)
- Some roles may require flexibility in work hours or adapting to multiple time zones, which can be a challenge for work-life balance. (theflexigroup.com)
- With expansion and acquisitions, organizational structures and processes can sometimes lack clarity. (www.glassdoor.com)