Job details
Community Manager - Job Summary
Manage and engage an active community through user support, content moderation, and activity development to improve customer retention.
Key Responsibilities
- Manage Telegram chats and Discord servers
- Maintain a positive atmosphere, enforce communication rules, and handle content moderation
- Engage with the audience by encouraging dialogue, running polls, quizzes, and facilitating discussions
- Develop and implement ideas to increase activity such as interactive events, contests, and quests
- Post timely updates including announcements, promotions, and project changes
- Respond promptly to user questions and address complaints or suggestions
Requirements
- At least 1.5 years of experience as a Community Manager
- Strong knowledge of Telegram (bots, channels, groups) and Discord (roles, channels, permissions, automation bots)
- Ability to independently generate content and activity ideas without supervision
- Proficiency in reporting using Google Sheets or Excel
- Basic understanding of QA principles
Additional information about the company collected by GoodWord
About MIRA CONSTRUCTION L.L.C
siteWhat Our Employees Say
- Opportunities to work on diverse and challenging construction projects. (www.miraconstruction.com)
- Positive reviews from employees citing a supportive workplace environment. (www.indeed.com)
- Company is known for its growth and strong reputation in the local construction industry. (www.miraconstruction.com)
Challenges You Might Face
- Limited benefits packages compared to larger firms. (www.indeed.com)
- May require working irregular or long hours during peak project times. (www.glassdoor.com)
- Smaller team size may limit upward career mobility. (www.linkedin.com)