Job details
Salary range: PHP 50,000 - PHP 70,000/month
Community Manager - Job Summary
The Community Manager will engage and manage the online community, handle social media accounts, and ensure a positive brand presence while collaborating with marketing and support teams.
Key Responsibilities
- Engage and interact with community members across various platforms
- Moderate discussions and maintain a positive environment
- Act as the brand's voice and build relationships with customers and influencers
- Gather feedback to improve products, services, and customer experiences
- Track engagement metrics using CRM systems and ensure timely follow-ups
- Collaborate with marketing and support teams to align community initiatives
- Assist with campaigns to drive community growth and engagement
Requirements
- 1 to 2 years of experience in community management or related roles
- Proven ability to engage communities and handle online interactions effectively
- Strong understanding of CRM tools and digital trends
- Proficiency in CRM systems (e.g., HubSpot, Salesforce, GoHighLevel)
- Basic graphic design or video editing skills
- Strong communication, problem-solving, and organizational skills
- Ability to track and measure community engagement through CRM tools
- Portfolio required
Additional information about the company collected by GoodWord
About D2B
siteD2B is a stable and growing business collaborating with an Australian team, offering remote work opportunities and professional growth.
What Our Employees Say
- D2B promotes a dynamic, innovative work environment that encourages creativity and collaboration. (www.d2b.com)
- The company offers professional growth opportunities including training, mentorship, and career advancement programs. (www.d2b.com)
- D2B is recognized for having flexible work arrangements and a good work-life balance for employees. (www.glassdoor.com)
Challenges You Might Face
- Some employees report that the fast-paced environment can lead to high pressure and tight deadlines. (www.glassdoor.com)
- The organizational structure can be complex, making decision-making processes slower in certain situations. (www.indeed.com)
- Compensation packages may not be as competitive as those offered by larger competitors in the tech industry. (www.glassdoor.com)