Job details
Community Manager - Job Summary
Manage and engage a global Open Source Software community by fostering communication, organizing initiatives, and supporting users.
Key Responsibilities
- Be main point of contact for the OSS community by answering questions and encouraging discussion.
- Launch and manage community initiatives such as forums and newsletters.
- Interact with users across platforms like Discord, Reddit, forums, and social media.
- Develop and schedule content including developer diaries, updates, user spotlights, and rewards.
- Collaborate with marketing to ensure brand consistency.
- Respond promptly and professionally to community feedback and comments.
- Plan and host online and offline events like beta tests, Q&As, competitions, and meetups.
- Gather and report community feedback and engagement metrics.
- Provide insights and user needs reports to the development team.
- Monitor sentiment and trends across channels.
Requirements
- 2+ years experience as a Community Manager, ideally in tech or OSS.
- Proven success in growing and managing online communities.
- Deep understanding of online communities, culture, and trends.
- Familiarity with Open Source Software culture and models.
- Excellent written and verbal communication skills in English.
- Hands-on experience with Discord, Github, Hootsuite, and analytics platforms.
- Content creation skills including basic graphic design, video editing, or copywriting.
- Direct experience managing an OSS community considered a plus.
- Experience with software development (coding, testing, design).
- Must have Greek VAT number and be able to work for a Greek company.
- Military service completed.
About Cytech Mobile
siteCytech Mobile is a Greece-based leader in telecom and mobile messaging solutions, expanding into Open Source Software.
What Our Employees Say
- Cytech Mobile is an established leader in mobile solutions, offering opportunities to work on innovative projects in fintech, messaging, and mobile marketing. (www.cytechmobile.com)
- The company has a diverse, multicultural team, providing a collaborative and dynamic work environment. (www.cytechmobile.com)
- Cytech Mobile is focused on continuous learning, offering training and development opportunities to enhance employees' professional skills. (www.cytechmobile.com)
Challenges You Might Face
- As a niche technology company, career growth opportunities may be limited compared to larger multinational firms. (www.glassdoor.com)
- Potentially fast-paced work environment may lead to increased stress or work-life balance challenges. (www.cytechmobile.com)
- Being headquartered in Greece, remote or international employees may face time zone or cultural adjustment hurdles. (www.cytechmobile.com)