Community Manager - Job Summary

The Community Manager will foster vibrant and engaged online communities by engaging audiences, creating resonant content, and leveraging social media trends to enhance clients' brand presence.

Key Responsibilities

Engage with followers across social platforms by responding to comments, DMs, and mentions in a timely and authentic manner
Develop and post social-first content including text, video, and graphics to drive engagement and build brand loyalty
Identify opportunities to grow audiences through influencer collaborations, community activations, and trend-driven content
Monitor conversations, trends, and brand sentiment to inform strategy and content direction
Stay ahead of social media trends, memes, and platform updates to maintain fresh and relevant content
Maintain brand voice, handle sensitive conversations, and escalate issues when necessary
Track engagement metrics, identify patterns, and provide recommendations to optimize community growth
Collaborate with strategy, content, and creative teams to align community efforts with campaign goals

Requirements

1-2+ years of experience in community management
Experience managing multiple channels such as TikTok, Instagram, X, Snap, Pinterest, LinkedIn, Reddit, etc.
Proven experience managing communities with a 100k following or larger
Experience in social media management, community building, content creation, or influencer marketing
Familiarity with social listening and management tools
Hands-on experience with content creation tools, especially for short-form video content
Strong understanding of social media algorithms, engagement strategies, and performance metrics
Passion for social media and online communities with up-to-date knowledge of trends
Excellent copywriting skills adaptable to different brand voices
Strong analytical skills to review engagement metrics and inform strategies
Ability to work in a fast-paced and reactive environment

Education

Bachelor's degree in Marketing, Communications, Digital Media, or related field preferred but not required

About Dobbi

site

Dobbi is a dynamic digital marketing agency specializing in tailored digital strategies that drive growth and engagement for clients, staying ahead of industry trends and delivering exceptional results.

What Our Employees Say

Dobbi offers a dynamic startup environment, providing employees with opportunities to impact the business and grow rapidly. (www.dobbi.com)
The company is focused on sustainability and innovation in the laundry industry, appealing to individuals passionate about eco-friendly solutions. (www.dobbi.com)
Dobbi emphasizes work-life balance and flexible working arrangements for its employees. (www.dobbi.com)

Challenges You Might Face

As a growing startup, roles can sometimes lack clear structure leading to rapidly changing responsibilities. (www.glassdoor.com)
Limited advancement opportunities may exist compared to larger, more established companies. (www.glassdoor.com)
The fast-paced environment and high expectations can lead to a demanding workload and potential stress. (www.glassdoor.com)