Job details
Community Manager - Job Summary
Manage social media communities for financial services clients by creating clear, accurate, and engaging content, while overseeing day-to-day community conversations across multiple channels.
Key Responsibilities
- Develop and publish high-quality social and editorial content approved by clients and compliance teams
- Translate complex financial topics into audience-first engaging social content
- Manage and resolve daily community conversations across multiple brand channels
- Engage with online audiences to reinforce brand values and increase trust
- Support content planning and publishing operations including calendar management
- Ensure tone of voice consistency across all published content
- Identify and integrate relevant audience questions and trends into content planning
- Collaborate with strategists, creatives, and client teams to deliver accurate communications on time
- Generate regular reports on community insights and sentiment to inform content strategy
- Maintain compliance with financial communication regulations and secure legal sign-off
Requirements
- Ability to translate complex financial information into simple and engaging content
- Experience writing social or editorial content with focus on financial or business topics
- Proven experience in growing and managing social communities for positive engagement
- Track record of producing accurate copy with minimal corrections
- Ability to contribute timely content ideas based on economic trends and audience discussions
- Skill in adapting content style and tone for various financial subject matters and audiences
- Knowledge and practical use of major social platform features and evolving content formats
- Comfort working under tight deadlines and managing urgent community responses
- Experience working with financial or highly regulated clients/brands
Additional information about the company collected by GoodWord
About We Are Social
siteWe Are Social is a global network combining the environment of a small agency with the opportunities of a large one, offering a dynamic and flexible work atmosphere with a professional and creative team.
What Our Employees Say
- We Are Social has a strong emphasis on creativity and innovation, working with major global brands on cutting-edge campaigns. (wearesocial.com)
- The company culture promotes diversity and inclusion, fostering a collaborative and supportive working environment. (wearesocial.com)
- Opportunities for international experience and career progression, with offices in multiple cities worldwide. (wearesocial.com)
Challenges You Might Face
- Some employees report long working hours and work-life balance challenges typical of agency life. (www.glassdoor.co.uk)
- Compensation and benefits may not be as competitive as in larger tech or advertising firms. (www.glassdoor.co.uk)
- The fast-paced environment can be stressful and demanding, especially when working on multiple projects. (www.ambitionbox.com)