Job details
Community Manager - Job Summary
The Community Manager will join the Community team to manage social media editorial and community engagement, overseeing content creation, moderation, and client relationships in a part-time role based in London.
Key Responsibilities
- Creative copywriting for social media and publishing content across channels
- Customer-facing moderation with escalation to Client Services
- Stimulating and sustaining conversations and relationships with brand audiences
- Managing editorial calendars and creative campaigns
- Collaborating with the creative studio to ideate and brief content
- Building strong client relationships and identifying business development opportunities
- Offering strategic, creative, and commercial input for social plans
- Researching and innovating with latest social tools, platforms, and trends
- Delivering reports, performance tracking, and trend analysis
- Challenging team and clients with new opportunities for innovation
- Feeding into campaign planning and response strategies
Requirements
- Experience in B2B and B2C communications strategy preferred
- Hands-on TikTok and TikTok Shop experience
- Experience translating research into compelling editorial
- Strong understanding of social media and its brand value
- Excellent written and verbal communication skills
- Good eye for creative written and visual content aligned with social formats
- Excellent organizational, time management, and people management skills
- Ability to work under pressure with attention to detail
- Proficiency with various social platforms and efficiency tools
- Creative and disruptive thinking capability
Additional information about the company collected by GoodWord
About 1000heads
site1000heads is a social transformation company that helps global brands adapt to rapid changes in media, technology, and culture by delivering social-first data, insights, strategic consultancy, and creative services worldwide.
What Our Employees Say
- Collaborative and creative work environment that encourages innovation. (www.1000heads.com)
- Opportunities to work with global brands and gain valuable industry experience. (www.1000heads.com)
- Commitment to diversity and inclusion through various initiatives. (www.1000heads.com)
Challenges You Might Face
- Fast-paced agency environment can lead to high stress and long hours. (www.glassdoor.com)
- Promotion and career progression may not be as structured as in larger organizations. (www.glassdoor.com)
- Some reviews mention a lack of formal training and onboarding processes. (www.glassdoor.com)