Job details
Community Manager - Job Summary
Lead and build a community of senior decision-makers to support commercial growth through strategic events and partnerships, converting relationships into qualified sales pipeline.
Key Responsibilities
- Define and own the end-to-end community and activity strategy, including formats, markets, and investment priorities
- Curate senior attendee lists and grow a network that compounds over time
- Execute events such as roundtables, seminars, conferences, webinars, dinners, and breakfast sessions based on designed processes and playbooks
- Measure and report on impact including network growth, pipeline contribution, referral rates, and activity quality
- Develop strategic partnerships with consultancies, trade advisory firms, and software partners for joint activities
- Bridge community efforts with sales teams by briefing and equipping AEs and SDRs and holding them accountable for follow-up
- Create and test new formats like podcasts and partner co-hosted events, building out the playbook
Requirements
- 7+ years experience in B2B community building or executive programs with ownership of strategy
- Proven network of senior decision-makers and track record in complex, multi-stakeholder markets
- Experience managing multiple activities across European markets and cultures without loss of quality
- Commercially fluent with strong business sense and analytical abilities
- Comfortable engaging senior leadership and holding others accountable
- Experience with account-based marketing or demand generation is a plus; knowledge of customs, logistics or finance is a bonus
- Fluency in English required; Dutch, German, or French are a plus
- Ability to work effectively in ambiguous environments and shape the role
Additional information about the company collected by GoodWord
About Customs4trade
siteCustoms4trade develops CAS, an innovative SaaS solution that streamlines and automates customs and trade operations to optimize supply chains and ensure compliance.
What Our Employees Say
- Customs4trade offers an innovative work environment focused on cutting-edge customs and trade compliance automation. (www.customs4trade.com)
- Employees are given opportunities for career development and ongoing learning. (www.customs4trade.com)
- The company promotes a collaborative and inclusive team culture. (www.customs4trade.com)
Challenges You Might Face
- As a scale-up company, roles and responsibilities can shift quickly, leading to potential ambiguity in job tasks. (www.glassdoor.com)
- Work-life balance can be demanding, with periods of high workload depending on project needs. (www.glassdoor.com)
- The company is still rapidly growing, which may lead to occasional growing pains and process changes. (www.customs4trade.com)