Job details
Community Manager - Job Summary
The Community Manager will build and develop early-stage communities for new projects, driving product-community fit and engagement to support successful product launches and growth.
Key Responsibilities
- Build relationships in early stages of new projects and products.
- Help teams establish community concepts and product-community fit.
- Develop and apply a Minimal Viable Community framework to incubate and build community relationships.
- Validate community concepts and gather feedback from potential participants.
- Enhance product development efficiency by communicating community needs to product teams.
- Increase community acquisition, conversion rates, and engagement levels.
- Develop, execute, and document community strategies collaboratively.
- Create an efficient and easy-to-navigate community experience with activity overviews.
- Manage a community calendar including events, seminars, and tech meetups aligned with product team objectives.
- Advocate for a culture shift in product teams towards a Web3 approach favoring dialogue and community engagement.
Requirements
- Minimum of 5 years experience in a community or marketing role.
- Solid experience in at least one marcomms area (e.g., social media, product, insights, growth).
- Strong knowledge of key community platforms and their commercial application.
- Experience with issue and crisis management.
- Confident in data-driven approaches linking creativity to business value.
- Excellent native English writing and language skills.
- Good technical understanding; experience in blockchain and crypto preferred.
- Adaptable, curious, and open to new challenges.
- Self-reliant, resilient, and delivery focused.
- Comfortable operating in ambiguity.
- Persuasive with lobbying and consensus-building skills.
- Collaborative and strategic thinker aligned with business goals.
- Experienced in community and marketing strategy development and execution.
- Sound judgement with anticipatory and adaptable mindset.
- Team player skilled in internal stakeholder collaboration.
- Pragmatic with a growth mindset and creative problem-solving abilities.
- Well-organized and effective time manager.
Additional information about the company collected by GoodWord
About IO Global
siteThe Midnight Foundation stewards the Midnight protocol, a blockchain platform focused on protecting personal and commercial data and enabling decentralized innovation through advanced cryptographic technologies.
What Our Employees Say
- IO Global is a fully remote company, offering flexible work arrangements and the opportunity to work from anywhere in the world. (iohk.io)
- The company is at the forefront of blockchain research and development, providing the chance to work on innovative projects like Cardano. (iohk.io)
- IO Global values diversity and inclusivity, fostering a multicultural environment with colleagues from over 50 countries. (cardanofoundation.org)
Challenges You Might Face
- Some employees cite a lack of clear direction and changing priorities which can affect focus and morale. (www.glassdoor.com)
- As a fully remote company, some team members report challenges with communication and building strong team cohesion. (www.glassdoor.com)
- Fast-paced work environment can lead to occasional work-life balance challenges, particularly during critical project phases. (iohk.io)