Job details

Job details Director/Senior Director of Marketing and Community Engagement at Puzzle HR Phoenix , AZ USA
Director/Senior Director of Marketing and Community Engagement
Puzzle HR
Phoenix, AZ USA
29 days ago
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Salary range: Up to $135,000 annually plus bonus opportunity

Director of Marketing and Community Engagement - Job Summary

Leadership role responsible for developing and executing marketing strategies, enhancing brand visibility, driving patient engagement, and leading community outreach initiatives aligned with SMCC’s mission.

Key Responsibilities

  • Develop and execute comprehensive marketing strategies to increase brand awareness and patient acquisition
  • Create and manage all brand content including copywriting, graphic design, and creative direction
  • Implement brand identity and messaging across all platforms
  • Conduct market research, competitor analysis, and audience segmentation
  • Manage public relations efforts and media outreach
  • Serve as primary content creator for marketing materials and social media
  • Design and produce visual content using Adobe Creative Suite or Canva
  • Maintain and execute content calendar for campaigns and events
  • Generate engaging website, newsletter, and social media content including short-form videos
  • Lead digital marketing efforts including SEO/SEM, paid ads, and email marketing
  • Manage and optimize CRM systems like HubSpot with automation tools
  • Analyze CRM and digital analytics to measure and adjust campaigns
  • Lead community outreach initiatives and build partnerships
  • Supervise Community Outreach team and ensure grant compliance
  • Represent SMCC at community events and networking
  • Lead, mentor, and develop marketing and outreach teams
  • Manage vendor relationships and ensure collaboration across teams
  • Develop and manage marketing and outreach budget
  • Track and report ROI and performance metrics with data-driven recommendations

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, Public Relations, or related field (Master’s preferred)
  • Minimum 7 years marketing, outreach, communications experience exclusively in healthcare
  • Proven success in developing and executing marketing and outreach campaigns
  • Experience managing teams and cross-functional initiatives
  • Expertise in digital marketing, social media strategy, SEO/SEM, and content marketing
  • Strong knowledge of branding, public relations, and community engagement best practices
  • Ability to analyze marketing data and adjust strategies
  • Exceptional written and verbal communication skills for diverse audiences
  • Strategic thinker with problem-solving skills in healthcare environments
  • Proficiency with HubSpot CRM and marketing automation tools
  • Experience leveraging CRM analytics for marketing insights and engagement

Education

Bachelor’s degree required; Master’s preferred in Marketing, Communications, Business, Public Relations, or related field


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About Puzzle HR

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Spectrum Medical is a non-profit organization providing holistic, stigma-free healthcare focused on the LGBTQIA2S+ community and allies, with statewide services including sexual health education and testing.

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