Job details
Salary range: $70,000 - $80,000
Social Media Community Manager - Job Summary
Manage and engage goodr's social media communities across platforms by responding to comments and messages, building community, monitoring social conversations, and collaborating with internal teams to drive brand growth.
Key Responsibilities
- Maintain the goodr tone across all social platforms including Instagram, Facebook, TikTok, and LinkedIn.
- Respond to every comment, DM, and inquiry with empathy, wit, and personality.
- Build and engage the community daily through authentic interactions.
- Lead social listening to track conversations and identify cultural moments and opportunities.
- Translate social insights into viral community engagement.
- Encourage user-generated content and fan participation.
- Partner with marketing and customer service teams to engage top fans.
- Track engagement, sentiment, and growth metrics and develop actionable strategies.
- Build a scalable community management program.
- Collaborate with creative, brand, and influencer teams for content and campaigns.
- Stay current on social trends, new platforms, and community-building best practices.
- Report directly to the Social Media Manager.
- Perform other related duties as assigned.
Requirements
- 2+ years of professional social media experience managing brand accounts.
- Strong social listening skills including tracking topics and untagged mentions.
- Excellent brand-aligned communication and customer-first mindset.
- Ability to remain calm during crisis and reputation management.
- Strategic understanding of community building's impact on brand growth.
- Working knowledge of social analytics platforms (e.g., Sprout, Dash Social).
- Content creation and ideation skills.
- Experience with influencer or creator partnerships is a plus.
- Understanding of Paid Social strategies.
- Organizational skills, detail-oriented, and multitasking ability.
- Self-starter with strong prioritization and collaboration skills.
- Proactive, independent problem solver.
- Passion for the work and personal growth.
Additional information about the company collected by GoodWord
About goodr
sitegoodr creates and sells active eyewear designed to be comfortable and polarized, with a focus on fun, authenticity, sustainability, and social impact.
What Our Employees Say
- Goodr has a strong mission focused on sustainability and addressing food waste, appealing to those who want to make a social and environmental impact. (www.goodr.co)
- Goodr promotes an innovative work environment with opportunities to be part of cutting-edge solutions in food recovery and logistics. (www.goodr.co)
- Employees are often given opportunities for growth and to work on diverse projects that build meaningful skills. (www.builtinatlanta.com)
Challenges You Might Face
- As an emerging company, Goodr may have the fast-paced and sometimes unpredictable environment typical of startups. (www.glassdoor.com)
- Limited information on traditional benefits packages such as health insurance and retirement plans, which may require applicants to inquire directly. (www.builtinatlanta.com)
- The company is still growing and expanding, which may mean resources and formal processes are still in development. (www.goodr.co)