Job details
Social Media Community Manager - Job Summary
Manage and engage online communities across multiple social platforms while creating and executing content strategies to authentically represent client brands.
Key Responsibilities
- Act as the frontline representative for clients' social media channels.
- Monitor, engage, and grow online communities across platforms like Instagram, LinkedIn, TikTok, Facebook, and X.
- Respond to comments, questions, and messages in a timely, brand-consistent voice.
- Develop, write, and design engaging social content including graphics, short videos, reels, carousels, and captions.
- Collaborate with internal teams and clients to align content with business goals and campaigns.
- Maintain content calendars and ensure timely delivery of assets.
- Build and sustain trust-based relationships with clients by representing their brand with integrity.
- Provide social media performance insights and recommendations during client meetings.
- Bring fresh ideas and creative strategies to strengthen client confidence.
Requirements
- 2–4 years of experience in social media management and/or content creation.
- Strong writing skills and ability to adapt tone across multiple brands.
- Proficiency with social media platforms and content tools such as Canva, Adobe Creative Suite, CapCut, and scheduling platforms.
- Experience with community growth strategies and engagement best practices.
- Knowledge of social analytics tools like Sprout Social, Hootsuite, and Meta Insights.
- Strong organizational and time-management skills with ability to manage multiple accounts.
- Preferred: experience in consulting firms, agencies, or client-facing environments.
- Preferred: comfort with short-form video creation (Reels, TikTok).
- Preferred: ability to analyze data and translate insights into actionable strategies.
- Preferred: familiarity with influencer marketing or partnership campaigns.
Additional information about the company collected by GoodWord
About Activate Talent
siteWhat Our Employees Say
- Activate Talent offers the opportunity to work with innovative tech companies and high-growth startups, fostering valuable industry connections. (www.activatetalent.com)
- The company emphasizes professional development and hands-on training, providing employees with growth opportunities. (www.activatetalent.com)
- Activate Talent promotes a flexible and remote-friendly work environment, supporting work-life balance. (www.activatetalent.com)
Challenges You Might Face
- As a recruiting agency, work can be fast-paced and target driven, which may not suit everyone. (www.glassdoor.com)
- Benefits and compensation packages may not be as robust as those offered by larger corporations. (www.glassdoor.com)
- Limited brand recognition compared to major industry players could impact networking and client opportunities.