Job details
Social Media Community Manager - Job Summary
Manage and grow the brand's online presence across social media platforms by creating content, engaging with the community, and developing effective strategies.
Key Responsibilities
- Monitor and respond to comments, messages, and mentions professionally and timely
- Engage with followers to build a loyal community and foster connections
- Identify and nurture relationships with influencers, brand advocates, and collaborators
- Collaborate with content team to develop and schedule posts aligned with brand voice and objectives
- Create and curate visually appealing content including graphics, photos, and videos
- Develop and execute social media campaigns aligned with marketing goals
- Track, analyze, and report on social media performance metrics
- Stay updated on industry trends, platform updates, and emerging tools
- Identify and address potential PR issues or negative feedback proactively
- Work with internal teams to craft responses to sensitive topics
- Partner with marketing, sales, and customer service teams for unified messaging
- Coordinate with design and content teams for campaign creative assets
Requirements
- Strong understanding of major social media platforms (Instagram, Facebook, TikTok, LinkedIn, Twitter)
- Exceptional written and verbal communication skills
- Proficiency in social media management tools (SEMrush, Hootsuite, Sprout Social, Buffer)
- Experience with basic graphic design and video editing tools (Canva, Adobe Creative Suite)
- Analytical mindset for interpreting data and making decisions
- Creative thinker skilled in identifying trends and producing engaging content
- Strong organizational skills and attention to detail
- Preferred: experience in community management or customer service
- Preferred: knowledge of SEO principles and content marketing strategies
- Preferred: familiarity with social media advertising and paid campaigns
Additional information about the company collected by GoodWord
About Argon Agency
siteWhat Our Employees Say
- Opportunities to work with a diverse portfolio of clients, allowing for broad industry exposure and learning. (argonagency.com)
- Emphasis on creative freedom and innovation, fostering a dynamic work environment. (argonagency.com)
- Support for professional growth through ongoing training and workshops. (argonagency.com)
Challenges You Might Face
- Fast-paced environment can lead to work-life balance challenges during peak project periods. (www.glassdoor.com)
- Smaller agency size may limit upward mobility for some roles. (www.glassdoor.com)
- Benefits package may not be as comprehensive as those offered by larger firms. (www.indeed.com)