Job details
Community Engagement & Moderation Intern - Job Summary
The intern supports audience engagement and moderation across digital platforms, helping maintain respectful, ethical, and factual conversations.
Key Responsibilities
- Monitor comments, questions, and audience discussions
- Respond to basic audience engagement under direction
- Maintain respectful, factual, and victim-centered conversations
- Flag inappropriate, harmful, or sensitive comments for review
- Support livestream chats and community activity
- Organize common audience questions, feedback, and discussion topics
- Maintain a professional tone across public-facing platforms
- Support engagement on blog, Substack, podcast, Patreon, YouTube, and social media
Requirements
- Interest in media, journalism, social media, podcasting, or online communities
- Calm, respectful, and professional communication
- Comfortable handling sensitive subject matter
- Detail-oriented and dependable
- Ability to follow moderation guidelines and communication standards
- Strong communication skills with understanding of tone, boundaries, and audience trust
- Commitment to ethical, non-sensational true crime coverage
Additional information about the company collected by GoodWord
About True Crime Story911 Media Group (TCS911 Media)
True Crime Story911 Media Group is committed to ethical reporting, victim-centered coverage, and factual storytelling in true crime media.
What Our Employees Say
- TCS911 Media is a growing company specializing in true crime storytelling, offering creative opportunities for writers, editors, and producers interested in the genre. (www.truecrimestory911.com)
- Employees can work on projects that make a social impact by bringing attention to true crime cases and justice issues. (www.truecrimestory911.com)
- Potential for flexible work arrangements, as digital media companies frequently embrace remote and hybrid work options. (www.truecrimestory911.com)
Challenges You Might Face
- The nature of true crime content can be emotionally challenging and may lead to vicarious trauma for some employees. (www.psychologytoday.com)
- Competitive and fast-paced environment could result in high stress and tight deadlines, common in media production companies. (blog.hubspot.com)
- Being a niche media company, TCS911 Media may have less job stability and fewer advancement opportunities compared to larger, more established organizations. (www.forbes.com)