Job details
Salary range: $72,250.00 to $80,750.00
Social Community Manager - Job Summary
The Social Community Manager will manage social media accounts end-to-end, including content creation, scheduling, engagement, trend research, and performance analysis to drive success for various brands.
Key Responsibilities
- Manage day-to-day activities on various social media platforms including content creation, posting, monitoring, and responding to comments and messages
- Analyze social media performance using key metrics
- Develop engaging video, copy, and photography assets that resonate with target audiences
- Write compelling and brand-aligned captions in collaboration with copywriters
- Foster a positive and engaged online community
- Provide monthly and quarterly performance reports with data-backed insights and recommendations
- Regularly research trends, platform innovations, and engagement opportunities
- Ideate content ideas across multiple media platforms and contribute to brainstorming and content planning
- Monitor social media platforms for user-generated content, product feedback, and relevant trends
- Respond in real-time with brand-appropriate messaging
- Define and track KPIs in collaboration with the Strategy Team
- Engage and grow community through brand voice, cultural relevance, and relationship building
- Participate in content creation in collaboration with the creative team when needed
- Monitor community outside typical hours as needed to support events
Requirements
- 3+ years of community management experience with success on platforms including Instagram, Facebook, TikTok, and YouTube
- Ability to perform light design work
- Previous copywriting experience
- Exceptional written and verbal communication skills
- Passion for internet and social media with keen trend awareness
- Experience managing social media for brands
- Proficiency in adapting content to different platform tones
- Energetic and collaborative team player
- Interest in pop culture, tech, music, television, and similar areas
- Comfortable in front of the camera and involved in content creation
- Strong time management and organizational skills
- Willingness to occasionally work after hours or weekends for community monitoring
Additional information about the company collected by GoodWord
About OLIVER Agency - North America
siteOLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with over 300 clients in more than 40 countries. As part of The Brandtech Group, it leverages cutting-edge AI technology to enhance creativity and efficiency in delivering innovative marketing solutions.
What Our Employees Say
- Offers creative opportunities to work directly with big brands through its unique in-house agency model. (www.oliver.agency)
- Emphasizes diversity, inclusion, and a collaborative work environment. (www.oliver.agency)
- Provides access to professional development and career advancement within a global network. (www.glassdoor.com)
Challenges You Might Face
- Workload can be intense and fast-paced, leading to potential work-life balance challenges. (www.glassdoor.com)
- Some employees mention inconsistent management and communication depending on the client team. (www.indeed.com)
- Benefits and compensation may not always match agency or industry standards, according to employee reviews. (www.glassdoor.com)