Job details
Community Manager - Job Summary
Lead the launch and management of an online community platform to engage members year-round and drive connection, loyalty, and revenue aligned with events and offers.
Key Responsibilities
- Launch and manage the new community platform
- Design and implement a high-converting onboarding experience for new members
- Grow the community to 2,000+ engaged members within the first 90 days using existing databases and partner networks
- Develop and lead an ongoing engagement strategy including weekly prompts, Q&As, polls, and spotlight content
- Create and manage a VIP sub-community and support conversions to retreats
- Collaborate with marketing and events teams to align community activity with summit cycles and sales targets
- Track and optimize community KPIs such as active users, retention rates, contributions, and ticket sale influence
- Facilitate member introductions and foster a genuine sense of belonging and value
- Maintain weekly reporting and contribute to a documented Community Playbook
- Represent the brand authentically and become a recognized and trusted connector within the wellness space
Requirements
- 3+ years experience building and managing online communities in health, wellness, or fitness industry
- High emotional intelligence and natural ability to connect people
- Strong understanding of community growth, retention, and engagement metrics
- Experience with platforms such as Circle, Mighty Networks, or Geneva
- Excellent written and verbal communication skills
- Proven ability to work independently, meet targets, and drive measurable outcomes
- Familiarity or personal interest in biohacking
- Laptop, reliable internet, and home-office setup suitable for remote work
- Experience with VIP segmentation and high-ticket upsell funnels
- Understanding of event marketing cycles and community-to-sales pipelines
- Existing network or knowledge of health and wellness influencers
Additional information about the company collected by GoodWord
About Remote Recruitment
siteA UK-based start-up reshaping the sports betting landscape in South Africa with an AI-powered fan engagement and odds comparison platform.
What Our Employees Say
- Flexible working hours allow for a better work-life balance. (remoterecruitment.com)
- Opportunity to work from anywhere, providing geographical freedom. (remoterecruitment.com)
- Diverse and inclusive team culture fosters innovation and learning. (remoterecruitment.com)
Challenges You Might Face
- Remote setup can sometimes lead to feelings of isolation among employees. (remoterecruitment.com)
- Communication and collaboration may be challenging compared to traditional office environments. (remoterecruitment.com)
- Managing work-life boundaries can be difficult when working remotely. (remoterecruitment.com)